Privacy policy

Privacy Policy

Effective Date: 05/11/2025

At Spark Art, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or engage with us on social media or via email. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our site:

  • Personal details: Name, email address, shipping/billing address, phone number (if provided)

  • Payment details: Credit/debit card info (processed securely via Shopify Payments, PayPal, or other authorized providers — we don’t store your card info)

  • Order history and product preferences

  • Device and usage data: IP address, browser type, referring pages, time spent on site

  • Cookies and tracking data (see Section 6 below)

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders

  • Communicate with you about your order, customer service, or returns

  • Improve our website, services, and product offerings

  • Send marketing emails or promotions (if you opt in)

  • Prevent fraud and protect our business and users

3. How We Share Your Information

We never sell your personal data. We only share it with trusted partners who help us operate our business:

  • Shopify – Our e-commerce platform

  • Payment processors – Shopify Payments, PayPal, etc.

  • Shipping partners – USPS, UPS, FedEx

  • Email and marketing tools – (Instagram, TikTok , Meta) if you opt into marketing

Each of these third parties is contractually obligated to keep your data secure and use it only as necessary to provide services to Spark Art.

4. Protecting Your Information

We take your data security seriously:

  • Our website uses SSL encryption to protect data in transit

  • Access to customer information is limited to Spark Art team members who need it to fulfill orders or provide support

  • Shopify’s secure infrastructure hosts our store and complies with industry best practices

5. Your Rights and Choices

You have the right to:

  • Opt out of marketing – You can unsubscribe at any time via the link in our emails or by contacting us directly at : sparkartassist@gmail.com

  • Delete your information – We’ll honor requests unless we need to retain it for legal or business reasons

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Deliver relevant ads on platforms like TikTok and Instagram

These tools may collect anonymous usage data or associate it with your Spark Art browsing behavior. You can manage your cookie preferences via your browser settings.

7. Children’s Privacy (COPPA Compliance)

Our website and services are not intended for children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If you believe your child has submitted personal data to us, please contact us immediately and we will take steps to delete it.

8. International Visitors

Spark Art currently serves U.S. customers only. However, if you're accessing our site from outside the U.S., your data may be transferred to and processed in the United States. If we expand internationally, we’ll update this policy to reflect additional data protection rights (e.g., GDPR).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we use your data, contact us at:

📧 sparkartassist@gmail.com
📍 Spark Art – Los Angeles, California

By using our Site, you agree to both this Terms of Service and Privacy Policy.