Common Questions
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🖼️ What is Spark Art?
We offer premium rhinestone DIY art kits that help you relax, get creative, and produce eye catching, ready-to-hang artwork.
📦 What comes in a Spark Art kit?
- Pre-designed 11x14inch canvas
- Premium rhinestones
- DIY Instructions
- Precision pen, wax pad, bead tray & fine point glue
🪄 Is this beginner-friendly?
Yes! Whether you're new to art or just want something relaxing, our kits are easy to follow and super fun to complete.
⏱️ How long does it take to finish ?
Most customers finish a kit within 2–8 hours, spread across a few days or weekends.
🎨 Will there be new designs?
Absolutely! We regularly release new designs and limited seasonal editions. Follow us on Instagram and TikTok @sparkartkits to stay in the loop.
🤝 Can I request a commissioned art piece?
Yes! We take limited custom requests. Reach out to us at Sparkartconnect@gmail.com for custom inquiries.
🚚 How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary based on location.
*Spark Art currently does not ship internationally but soon will!
💸 Do you offer refunds or exchanges?
We do not offer refunds or returns. However, our goal is for you to be excited about your Spark Art kit! So if your order arrives with the wrong item, damaged or incomplete, just email us and we’ll make it right.
📍 Where is Spark Art based?
I am proudly based in Los Angeles, CA, shipping directly within the U.S.
🛍️ Spark Art Store Policies
🚫 All Sales Are Final
All Spark Art kits are made to order and begin processing immediately after purchase. Because of this, we do not accept cancellations, returns, or refunds once an order is placed.
This helps us reduce waste and ensure that every kit is prepared fresh with care.
💡 Shipping Info or Design Changes (Before Fulfillment Only)
Need to fix a shipping address or switch a design?
Please email us immediately after placing your order — if your kit hasn’t started production, we’ll do our best to accommodate your request, though we can’t guarantee changes after processing begins.
⚠️ Important Reminders
- We cannot refund orders with incorrect or incomplete shipping addresses.
- We cannot offer refunds for ordering the wrong item.
⚠️ Please double-check your order and info before purchase!
📦 Damaged, Missing or Wrong Item
Our goal is for you to be excited about your Spark Art kit! If your order arrives with the wrong item, damaged or incomplete, just contact sparkartassist@gmail.com within 3 days of delivery with:
- Your order number
- A photo of the issue
- Your full name
We’ll review it and send a replacement or solution as soon as possible. If eligible, we’ll send return instructions. Items sent back without first contacting us will not be accepted or refunded.
We only accept returns or exchanges if your item arrives damaged or if you received the wrong item.
📬 Need Help?
For any questions about your order, reach out to us at:
We’re here to help and want to make sure you feel good about your Spark Art experience.